Your privacy is of utmost importance to us at Solus.
In general, you can visit Solus’s website without revealing any information about yourself. There are times, however, when we may need information from you.
Solus does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
- We provide the information to trusted partners who work on behalf of or with Solus under extremely strict confidentiality agreements. These companies may use your personal information to help Solus communicate with you about offers from Solus and our marketing partners. However, these companies do not have any independent right to share this information.
- We have a parent’s permission to share the information if the user is a child under age 13.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
- We transfer information about you if Solus is acquired by or merged with another company.
You may choose to give us personal information, such as your name and address or e-mail ID that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. Should there be any inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with details of the correction requested.
Cookies and other technologies
We sometimes collect anonymous information from visitors to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Solus’s website, but we do so in ways that keep the information anonymous. Solus or its affiliates or vendors may use this data to analyse trends and statistics, and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, and our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt out at the download or request page